Privacy Policy

1. Overview

Opexcel ("we", "our", "us") operates an internal Amazon seller management dashboard available at opexcel.app. This Privacy Policy explains how we collect, use, and protect information in connection with your use of our service.

2. Information We Collect

We access the following data through the Amazon Selling Partner API on your behalf:

• Order data — order IDs, statuses, purchase dates, and item details for your FBA orders.
• Financial data — settlement events, fees, and proceeds associated with your seller account.
• Product pricing data — your current listing prices retrieved from your seller account.
• Seller account identifiers — your Selling Partner ID (Merchant Token) used to identify your account.

We do not collect buyer personal information (names, addresses, or payment details).

3. How We Use Your Data

Data accessed through the SP-API is used exclusively to:

• Display your order history and financial performance in the dashboard.
• Calculate profitability metrics (fees, margins, ROI) for your FBA inventory.
• Provide operational reporting and analytics for your seller account.

Your data is never sold, shared with third parties, or used for advertising purposes.

4. Data Storage and Security

Your Amazon credentials (LWA refresh token) are encrypted at rest using AES-256-GCM encryption before being stored in our database. Access tokens are short-lived and never stored persistently. All data is transmitted over HTTPS.

5. Data Retention

Your order and financial data is retained for as long as your account is active. You may request deletion of your data at any time by contacting us. Upon request, we will delete all stored credentials and synced order data within 30 days.

6. Amazon SP-API Compliance

This application uses the Amazon Selling Partner API in accordance with Amazon's developer policies. Data retrieved via the SP-API is used solely for the purpose of providing the services described above and is not shared outside of the authorised seller's account.

7. Your Rights

You have the right to:

• Access the data we hold about your seller account.
• Request correction of inaccurate data.
• Request deletion of your data and revoke API access at any time.
• Revoke this application's access to your Amazon account via Seller Central → Apps & Services → Manage Your Apps.

8. Contact

For privacy-related questions or data deletion requests, please contact us at: contact@opexcel.app